Refund Policy

On-Street Parking

Meter and Pay-by-Phone Refunds

Our policy is not to issue refunds for parking fees.  However, refunds are issued to customers whose fees were charged incorrectly or in error.  To request a refund,  please call 311 or outside the Minneapolis city limits, call 612-673-3000.

Off-Street Parking

Monthly/Contract Parking Refunds

Our policy is not to issue refunds for the current month. However, refunds are issued to customers who give 7 days written notice to:
MPLSParking
33 North 9th Street, Rm B50
Minneapolis, MN 55403
or info@mplsparking.com

This must be done prior to the start of the month. If you have questions concerning your payment, please call 612-343-7275.

All Other Refunds

Our policy is not to issue refunds for parking fees or other fees required. However, refunds are issued to customers whose fees were charged incorrectly or in error. Please send a written request via email to info@MplsParking.com or send you request to:
MPLSParking
33 North 9th Street, Rm B50
Minneapolis, MN 55403

Please provide as much detail as possible in your request and why you believe a refund is due.